Everything people ask, answered once.

That is how most clients begin: usually a website, then hosting and mail, then the rest as it becomes obvious. Nothing here requires you to buy the whole list.

Yes. Everything except hands-on hardware work is done remotely, and we have clients across South Africa. On-site work in greater Johannesburg is included in IT management; elsewhere it is quoted separately.

A one-page site, a domain and mail set up properly is a real project and we are happy to do it. Below about R5 000 we will usually point you at something you can do yourself and tell you how.

No. The scope call is an hour, free, and you leave with our honest read on what you need, including when that is less than you asked for.

Usually, after a paid audit. It is a fixed-price week that tells both of us what is really in there, and you own the report whether or not you continue with us.

Project work is one fixed figure against a written scope: half on acceptance, half on launch. Monthly services are billed in advance and cancellable on thirty days' notice. Third-party costs pass through at what they cost us.

You do. The domain is registered in your name, the accounts are in your name, and the code and design files are handed over at launch. We keep nothing hostage, because clients who stay should stay for the work.

Every project includes thirty days of fixes at no charge. After that, anything we host is monitored and patched under its hosting fee, and a care plan adds a set number of change hours each month.

If it needs the camera, offline use, push notifications or a store presence to be taken seriously, it is a mobile app. Otherwise a web app reaches every device at a fraction of the cost.

A small app is typically R500 to R2 000 a month in hosting and database, billed at cost. We show you the numbers before you commit, not after.

Often. We start with a paid audit, a week at a fixed price, so both sides know what is really in there before anyone signs a maintenance agreement.

We are alerted before you are. Our commitment on managed plans is a response within one business hour, and out of hours for anything transacting.

Yes. Everything we build runs on standard hosting, and we will hand over a working deployment to whoever you choose.

No, and deliberately. Mail belongs on a mail platform (see business email and Microsoft 365), not on the same box as the website.

If your team lives in Excel and Teams, Microsoft. If it lives in a browser, Google. We will recommend one and are happy to run either.

No. Migration copies rather than moves, and the old mailbox stays reachable until you are satisfied.

Almost always missing or wrong SPF, DKIM and DMARC records. It is the first thing we check, and usually a same-day fix.

Azure if you are already invested in Microsoft 365 and identity; AWS for most standalone applications. We run both and have no incentive either way.

Not always. For a small marketing site, managed hosting is cheaper and simpler, and we will say so rather than sell the bigger thing.

You do. We work inside your organisation with our own named administrator accounts, which you can revoke at any time.

No, but we start with a paid audit for sites we did not build, so nobody signs a monthly agreement over an unknown.

Additional work is billed at an hourly rate quoted up front, and we tell you before we start rather than after.

Monthly, with thirty days' notice. Everything stays yours, and we hand over the deployment.